Your source for online real estate courses

 Though it is always a last resort, That's My Instructor reserves the right to cancel or reschedule a course as needed.  Students enrolled in a rescheduled or canceled course will be given a minimum of 24 hours of notice of the cancellation or revised course schedule, except for Acts of God, serious illness or injury, or loss of connectivity through no fault of the instructor. 

If a course must be canceled attendees will be given as much notice as possible to exchange their course for another course, assuming one is available, or to receive a full refund if no exchange can be accommodated. 

• If a course must be postponed or rescheduled, participants will be notified as soon as possible by email from the domain of @that’smyinstructor, or from katherine@thatsmyinstructor.com explaining 
  • Why the class has been postponed/rescheduled
  • The new class date(s) and time(s) 
  • What to do if the new schedule does not work (aka how to exchange)\

If a learner finds they are unable to attend the originally scheduled, live course after purchase but at least 48 hours prior to the start of the course, the purchaser must email their course Instructor as soon as possible (in no case later than 48 hours prior to the course start) and 

• notify of the issue,
• request an exchange
• identify the instructor’s course that will replace the original course (must be completed within 180 days of original course)

The Instructor may work with the licensee to reschedule a replacement course one time for each individual course the licensee schedules. 

• There will be NO REFUND or EXCHANGE issued to any licensee who fails to exchange a scheduled course or identify a duplicate purchase prior to 48 hours of the course’s scheduled start date. 
• Any refund issued by That's My Instructor will be less an 8% administrative fee per transaction
• Licensees who are not admitted to the Zoom classroom within the first 5 minutes of a CE course, or who fail to meet Commission attendance requirements during any licensing or continuing education course, will NOT receive credit for the course and will not be eligible for any refund or exchanges.